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Guide to Twelve's Hiring Process

The job search can be daunting, so we’ve created this guide to provide visibility into our recruiting process.





Hi, we’re the Talent Acquisition team at Twelve. Our mission is to build the most diverse and high-caliber company possible. An enthusiastic group of folks (and foodies), we care deeply about our work—from how we design processes, to how we gather feedback from candidates and business partners, to how we impact the success of Twelve’s mission. 


Whether you’re just discovering Twelve, or you’re already excited to apply to one of our open roles, we hope the below information will help you feel empowered throughout your experience with us. 



What to Expect During Your Interview Experience

Building a company where everyone can thrive starts with how we grow our teams—from how we source candidates to how we interview and support our prospective employees through each stage of the evaluation process. We’re excited to get to know you, and we want you to have a good time getting to know us! In the spirit of our transparency value, below is a high-level overview of what you can expect from your interview experience for most roles at Twelve: 



1. Recruiter Phone Screen

After you’ve applied and if our team sees a fit, we will reach out to schedule a 30-45-minute phone or video call with the recruiter who owns the open role. This conversation is an opportunity for the recruiter to learn more about your background and to answer any initial questions you have about the role, team, and company. If the recruiter and the hiring manager feel there is a potential match, you will move to the next round—a video interview with a member of the hiring team.



2. Hiring Team Interview & Functional Evaluation

This 1:1, 30-60-minute video call is intended for the interviewer to evaluate your experience and skills as they relate to the role. This stage of the process may include a take-home assignment you’ll complete prior to the interview to then discuss with the interviewer. For example, an executive assistant candidate might be asked to complete a mock scheduling exercise. For these exercises, we strongly encourage you to be communicative about your thought process. We care both about the solution and your path to the solutions.   



3. Final Interviews

Final round candidates then conduct a series (4-6) of 1:1 interviews usually 30-45 minutes each. Typically, these interviews take place over one day either virtually (if it’s a remote role) or onsite at the relevant location, and each interview focuses on a different core competency required for the role. In some cases, a final round candidate may also be asked to give a presentation to a small panel, but don’t worry—your recruiter will make sure you are prepared if asked to present. And please know that in most cases, we care more about content than presentation skills!



Final interviews sample agenda:


  • 45 minutes | candidate presentation

  • 30 minutes | hiring manager interview

  • 45 minutes | collaborative activity

  • 30 minutes | behavioral interview 

  • 45 minutes | values interview 



Values Interview

One of our final interviews is intended to evaluate the candidate's alignment with our five company values. In this interview, you can expect open-ended questions like "Please provide an example of a time when you had to address an unexpected challenge." For this and all of your interviews that focus on non-technical questions (also known as “behavioral interviews”), we encourage you to use the STAR method when answering: describe the Situation, talk about what the Task at hand was, what Action you took, and then the Result.


In some cases, your interview timeline might look different than the steps listed above. For example, the process for non-exempt roles typically includes fewer total interviews, and the process for senior leadership positions may have additional sessions. No matter what, our recruiters and recruiting coordinators are here to support you through the experience. And wherever you are in the process, we encourage you to be yourself and to ask questions such that you have a clear picture of what it's like to work with us. This is your opportunity to decide if Twelve is the right fit for you!


If you have any questions not covered here, please feel free to email talent@twelve.co and someone from the team will be happy to get back to you.



 

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